Considerations - Infomation/Policies
HOURS OF OPERATION
- Monday - 8:30 am to 5 pm
- Tuesday, Wednesday, & Thursday - 8 am to 9 pm
- Friday & Saturday - 8 am to 5 pm
- Sunday - 10 am to 4 pm
HOLIDAYS - Kimberley's ...A Day Spa Ltd. is closed for the following holidays:
- New Year's Day
- Easter Sunday
- Memorial Day and the Saturday and Sunday before
- Independence Day
- Labor Day and the Saturday and Sunday before
- Thanksgiving Day
- Christmas Day
RESERVATIONS Appointments $20 and over are assured with a credit card or a Kimberley’s gift certificate. We recommend you schedule your appointment well in advance.
Large parties will be asked to pay in full 2 weeks prior to their services. Members of your party will be issued gift certificates for the amount of services scheduled. See the Gift Certificate guidelines below.
All prices and services are subject to change without notice.
CANCELLATIONS As a courtesy to other guests and our team members, please give us a 48-hour notice of cancellation to avoid a full charge. A credit card or Kimberley’s gift certificate deposit will be required at the time of booking your reservation.
FOR YOUR PROTECTION We regret that we cannot be responsible for loss or damage to personal articles including clothing or accessories. Please keep all valuables with you during your appointment. When visiting our spa, please leave your jewelry at home. We also ask that you wear the smock provided and remove (but not limited to) your blouse, jacket, sweater or top as we are not responsible for any damage to personal articles.
- We offer a full line of Keyano® products, designed to enhance the appearance and healthfulness of your hair, skin and body.
- We love children; however we are unable to provide child care during your visit. Adult supervision required if child is not having a service.
- We ask that cell phones be turned off during your visit with us. Should you need to use your cell phone, we ask that you use it outside.
- Gratuities are not included in our prices and are graciously accepted.
- Gratuities cannot be charged or added to any credit card, bank card, or taken from a gift certificate.
- Eighteen years of age or younger will need a parent or legal guardian with them to sign a consent form for any massage service.
- We ask that you arrive early for your scheduled appointment and relax in our living room.
- Late arrivals will be accommodated to the extent the schedule allows. Your appointment may be shortened or modified with no reduction in service cost.
- Alcohol is prohibited on the Spa’s premises.
- There is a $30 charge on all returned checks.
- Spa meals are not offered on Sunday.
- Kimberley's Client Account Services - Change your online account information and password.
- American Express, Discover, Visa & MasterCard accepted.
- All Sales Final (including Gift Certificates). No Cash Refunds.